The Wireless Summary
Preseem’s wireless summary feature offers an at-a-glance view of your network’s Quality of Experience (QoE) on a per-sector basis.
Why Your Network Needs the Wireless Summary
Wireless Summary provides the QoE information you need to improve your network’s performance, easily and effectively
Quick overview of your network's QoE
Perfect starting point for your daily QoE monitoring & optimization regime.
Find & Fix Issues, Faster
Identify the sectors with QoE problems and click to get detailed information so you can get down to making your customers happier.
Optimize network upgrades, Save money
Target network upgrades to areas with poor QoE to maximum customer happiness and minimize investment.
What Kind of QoE Issues Can The Wireless Summary Help You Find?
- Congestion due to overloading
- Reduced capacity due to interference
- Poor signal strength to end user causing lower throughput for the entire sector
- Backhaul/ transit congestion affecting APs
- Reduced capacity due to bad weather
- MicroPOPs overloading an AP
- Plan enforcement shapers adding high latency
- Subscribers with connectivity issues resulting in high latency
What WISPs are Saying About the Wireless Summary
Developed based on feedback from WISPs
At-a-glance View
Instantly know your network’s QoE performance every day.
Graphical Wireless Topology
Graphical view of the status of all sectors in your network helps to pinpoint QoE issues.
Power of Cloud
QoE metrics are stored and analyzed in Preseem’s cloud-based platform.
Fix Congested Sectors
Quick overview and one-click detailed charts allow you to find & fix network issues faster
What Makes Up the Wireless Summary?
Learn more about the Wireless Summary key performance indicators (KPIs)
KPI 1 - Latency (ms)
The Latency metric is designed to help you understand and compare the latency experienced by subscribers on each of your access points (APs) during the times of the day with the highest demand [1]. Latency is calculated by measuring latency at the TCP level which provides hundreds of samples per subscriber per second.
Latency is measured between Preseem and the subscriber and therefore represents the minimum latency as the ‘Internet side’ latency is dependant on the path to the remote peer.
The Latency metric is calculated by first calculating the latency for each minute of the day. Then the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest demand minutes.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
KPI 2 - Active Subscribers
The Active Subscriber Count metric is designed to help you understand how many subscribers are active on a given access point (AP) during the times of the day with the highest demand [1]. This can be useful to compare against the number of associated SMs and compare the load across sectors for network planning purposes.
To be considered active during a particular minute, the subscriber must have the equivalent of 20Kbps of traffic for the minute.
The Active Subscriber Count metric is calculated by determining the number of active subscribers for every minute of the day. The 10% of the minutes with the highest demand are selected and the 50th percentile value is reported.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
KPI 3&4 Downstream & Upstream (mbps)
Download Rate – The Download Rate metric is designed to help you understand and compare the throughput of your access points (APs) during the times of the day with the highest demand [1]. It includes all traffic on the AP whether the subscriber is known or not.
The Download Rate metric is calculated by first calculating the download rate for each minute of the day. Then the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest minute rates.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
Upload Rate – The Upload Rate metric is designed to help you understand and compare the throughput of your access points (APs) during the times of the day with the highest demand [1]. It includes all traffic on the AP whether the subscriber is known or not.
The Upload Rate metric is calculated by first calculating the upload rate for each minute of the day. Then the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest minute rates.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
KPI 5 & 6 - Subscriber Download Rate & Upstream Rate
Subscriber Download Rate – The Subscriber Download Rate metric is designed to help you understand the typical download throughput achieved by the subscribers on a given access point (AP) during the times of the day with the highest demand. This provides insight into whether or not an AP delivers enough bandwidth to meet your business goals or customer expectations.
Only subscribers which data usage equivalent to 20Kbps are considered to be active for a given minute.
This metric is calculated by first calculating the download rate for every subscriber for every minute of the day. Then, the 10% of minutes with the highest demand are selected. The reported value is the 80th percentile of the subscriber rates measured in each of the highest demand minutes.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
Subscriber Upload Rate – The Subscriber Upload Rate metric is designed to help you understand the typical download throughput achieved by the subscribers on a given access point (AP) during the times of the day with the highest demand. This provides insight into whether or not an AP delivers enough bandwidth to meet your business goals or customer expectations.
Only subscribers which data usage equivalent to 20Kbps are considered to be active for a given minute.
This metric is calculated by first calculating the upload rate for every subscriber for every minute of the day. Then, the 10% of minutes with the highest demand are selected. The reported value is the 80th percentile of the subscriber rates measured in each of the highest demand minutes.
[1] – The demand is calculated by multiplying the number of active subscribers by the throughput.
Subscriber QoE Monitoring
Understand the real Quality of Experience (QoE) delivered by your network down to towers, access points and subscribers with real-time analytics and graphical summaries. By focusing on QoE, WISPs can ensure that they have happy customers thereby reducing churn and support costs.
QoE Optimized Plan Enforcement
Use Preseem's Advanced Queue Management (AQM) techniques to enforce bandwidth plans and manage high-bandwidth applications like Netflix in a manner that improves the subscriber experience but doesn’t add operational complexity. This reduces the dreaded ‘my Internet is slow’ support calls.
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