The Wireless Summary

Preseem’s wireless summary offers an at-a-glance view of your network’s Quality of Experience (QoE) performance across access points and towers.

What WISPs are Saying About the Wireless Summary

Senior Wireless Technician

@Washington-based WISP with 3000+ customers

“Yes, yes, yes, Preseem’s wireless summary is awesome. Wireless summary is the first thing I look at when I start my job every day”

CEO

@Virginia-based WISP with 5000+ customers

“The wireless summary presents a very interesting view of the APs. Importantly, this got us interested in your overall QoE monitoring platform”

CTO

@Wisconsin-based WISP with 3100+ customers

“Thanks for using our feedback to build this. The wireless summary seems really cool. Great addition to the Preseem platform. I like it a lot.”

Pinpoint the source of QoE issues in your network

QoE trend across access points over time

Click to enlarge

QoE performance across towers over time

Click to enlarge

24-hour performance of each access point

Click to enlarge

Why Your Network Needs the Wireless Summary

Wireless Summary provides the QoE information you need to improve your network’s performance, easily and effectively

U

Quick overview of your network's QoE

Perfect starting point for your daily QoE monitoring & optimization regime.

q

Find & Fix Issues, Faster

Identify the sectors with QoE problems and click to get detailed information so you can get down to making your customers happier.



Optimize network upgrades, Save money

Target network upgrades to areas with poor QoE to maximum customer happiness and minimize investment.

What Kind of QoE Issues Can The Wireless Summary Help You Find?

Congestion due to overloading
Reduced capacity due to interference
Poor signal strength to end user causing lower throughput for the entire sector
Backhaul/ transit congestion affecting APs

Reduced capacity due to bad weather
MicroPOPs overloading an AP
Plan enforcement shapers adding high latency
Subscribers with connectivity issues resulting in high latency

What Makes Up the Wireless Summary?

Learn more about the Wireless Summary key performance indicators (KPIs)

KPI 1 - Latency (ms)

The Latency metric is designed to help you understand and compare the latency experienced by subscribers on each of your access points (APs) during the times of the day with the highest demand [1]. Latency is calculated by measuring latency at the TCP level which provides hundreds of samples per subscriber per second. Importantly, Latency is measured between Preseem and the subscriber and therefore represents the minimum latency as the ‘Internet side’ latency is dependent on the path to the remote peer. The Latency metric is calculated by first calculating the latency for each minute of the day. Finally, the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest demand minutes. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

KPI 2 - Active Subscribers

The Active Subscriber Count metric is designed to help you understand how many subscribers are active on a given access point (AP) during the times of the day with the highest demand [1]. This can be useful to compare against the number of associated SMs and compare the load across sectors for network planning purposes.To be considered active during a particular minute, the subscriber must have the equivalent of 20 Kbps of traffic for the minute. The Active Subscriber Count metric is calculated by determining the number of active subscribers for every minute of the day. Finally, the 10% of the minutes with the highest demand are selected and the 50th percentile value is reported. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

KPI 3 & 4 Downstream & Upstream (mbps)

The Download Rate metric is designed to help you understand and compare the throughput of your access points (APs) during the times of the day with the highest demand [1]. It includes all traffic on the AP whether the subscriber is known or not. The Download Rate metric is calculated by first calculating the download rate for each minute of the day. Finally, the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest minute rates. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

The Upload Rate metric is designed to help you understand and compare the throughput of your access points (APs) during the times of the day with the highest demand [1]. It includes all traffic on the AP whether the subscriber is known or not. The Upload Rate metric is calculated by first calculating the upload rate for each minute of the day. Finally, the 10% of minutes with the highest demand are selected and the reported value is the 80th percentile of the highest minute rates. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

KPI 5 & 6 Subscriber Downstream & Upstream

The Subscriber Download Rate metric is designed to help you understand the typical download throughput achieved by the subscribers on a given access point (AP) during the times of the day with the highest demand. This provides insight into whether or not an AP delivers enough bandwidth to meet your business goals or customer expectations. Only subscribers which data usage equivalent to 20Kbps are considered to be active for a given minute. This metric is calculated by first calculating the download rate for every subscriber for every minute of the day. Then, the 10% of minutes with the highest demand are selected. The reported value is the 80th percentile of the subscriber rates measured in each of the highest demand minutes. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

The Subscriber Upload Rate metric is designed to help you understand the typical upload throughput achieved by the subscribers on a given access point (AP) during the times of the day with the highest demand. This provides insight into whether or not an AP delivers enough bandwidth to meet your business goals or customer expectations. Only subscribers which data usage equivalent to 20Kbps are considered to be active for a given minute. This metric is calculated by first calculating the upload rate for every subscriber for every minute of the day. Then, the 10% of minutes with the highest demand are selected. The reported value is the 80th percentile of the subscriber rates measured in each of the highest demand minutes. [1] – The demand is calculated by multiplying the number of active subscribers by the throughput.

Subscriber QoE Monitoring

Understand the real Quality of Experience (QoE) delivered by your network down to towers, access points and subscribers with real-time analytics and graphical summaries. By focusing on QoE, WISPs can ensure that they have happy customers thereby reducing churn and support costs.

QoE Optimized Plan Enforcement

Use Preseem's Advanced Queue Management (AQM) techniques to enforce bandwidth plans and manage high-bandwidth applications like Netflix in a manner that improves the subscriber experience but doesn’t add operational complexity. This reduces the dreaded ‘my Internet is slow’ support calls.