WISP Network Bottlenecks Most of the Quality of Experience (QoE) issues we see are due to some form of network bottlenecks. These are found at access points, backhauls, individual subscribers, routers, or switches. In our experience, bottlenecks either add latency or...
What is Subscriber Quality of Experience? Subscriber Quality of Experience (QoE) refers to how a network performs from the perspective of the subscriber. However, the perspective of the subscriber can be very subjective. With Preseem, we convert this subjective...
Customer Support Tips for WISPs If there was an archive of all business tips ever given, it's likely that ‘effective customer support’ would be near the top. Every business owner knows about the importance of customer service. However, it's often one of the most...
Key Trends for WISPs in 2017 People living in rural areas have limited choices for high-speed internet. Big cable and telco carriers don’t provide service to these areas, as lower customer density makes it too expensive. Satellite internet providers are available but...
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