About Us

Learn all about Aterlo Networks and Preseem.

Aterlo Networks and Preseem

Aterlo Networks is the creator of Preseem, a cloud-based Quality of Experience (QoE) platform that gives regional Internet Service Providers (ISPs) the tools to understand and proactively improve the experience of their subscribers.

We are a trusted, long-term network solutions partner to regional ISPs fighting to take market share from the big telcos. To put it another way, we’re for the underdog—the regional operator that’s dedicated to providing high-speed service to unserved and underserved areas.

We empower our customers to compete with the big guys by helping them maintain a clean network that provides a superior, low-latency experience for their subscribers.

We also provide insightful data-based tools and metrics to benefit each ISP team—from network operations, support, and sales and marketing, to finance and the C-suite, we help regional operators improve efficiency and manage network issues proactively.

“It’s probably the best money we spend every month. It’s just been a huge improvement in the quality of our network.” – Matt Larsen, CEO, Vistabeam

How It Started

Aterlo was founded in Waterloo, Ontario in 2014 when our three co-founders combined their 30+ years of network industry experience to create a buffer-free streaming solution called NightShift.

This initial product enabled people living in remote areas to effortlessly stream high-definition videos regardless of the quality of their internet connection. By 2017, thanks to valuable feedback from customers, the team realized there was a larger opportunity to better serve regional ISPs and went to work developing a new product, Preseem.

With Preseem, Aterlo expanded its focus from optimizing video streaming for internet users to improving all aspects of subscriber QoE. Preseem now provides real-time network monitoring tools that help ISPs proactively address issues and deliver consistent, high-quality internet to subscribers that meets the growing need for streaming, online gaming, video calls, and reliable internet access and speed.

How It’s Going

As we’ve grown, we’ve been honored to be recognized by our industry peers. For example, Preseem was named Service of the Year for three years in a row by the Wireless Internet Service Providers Association (WISPA).

Aterlo was named one of the top 17 hottest Waterloo tech companies by Founders Beta in 2021, and the same publication named us one of the top 100 tech companies to watch in 2022. In addition, our annual Fixed Wireless Network Report—compiled using data drawn from the hundreds of regional operators using Preseem—has become required reading for ISPs and network industry professionals.

Today, Preseem is the sole focus of Aterlo. Our commitment to innovation and improvement means we’re constantly developing new data-based features that give regional ISPs clear insight into their network’s performance while helping to reduce churn, get fewer support calls, and benefit each team in their organization.

By providing premium customer service and developing our product to meet the needs of our clients, Aterlo has been able to achieve steady organic growth. As a result, we now have more than 35 employees, 400+ active deployments around the world, and a healthy pipeline of new products to help serve our growing market.

“The Preseem mission is to enable local and regional ISPs to thrive, by solving network problems with products that people love,” says Gerrit Nagelhout, CEO and co-founder of Aterlo. “We recognize that it’s not enough to just solve problems, which is why we build products that our customers are also champions for.”